Privacy Policy

Privacy Policy

Last updated April 15, 2022.

We believe you should always know what data we collect from you, how we use it, and what control you have over this data. We want to be fully transparent and share this information with you in our privacy policy below.

About Us

We are SIA Avvenire, registration number 40103423931, registered address Brīvības iela 101-1, Riga, LV-1010, Latvia, operating under the name Bee in («we», «us» or «our»). We are the controller of your personal data.

You can contact us by:

  • e-mail address: info@beeinwrap.com
  • phone number: +37127763757
  • contact form: https://beeinwrap.com/pages/contact-us

About Our Privacy Policy

This privacy policy («Privacy Policy») explains

  • what information we collect about you;
  • how we use it;
  • your rights concerning your personal data.

The Privacy Policy applies to the use of the website www.beeinwrap.com («Website») and our communication in relation to the use of the Website.

Definitions

Authentication data – login information needed to identify you as a system user, e.g., password, username.

Contact information – data needed to contact you, e.g., e-mail address, phone number, postal address.

Identification data – information that allows us to establish and verify who you are, e.g., name, surname, or social media username.

Order information – details regarding the delivery of your order, e.g., products and services ordered, order status, or invoice number.

Payment details – information needed to receive and transfer payments, e.g., payment method, payment type, billing address, bank account number, payment card details (including credit or debit card number, CVV/CVC code, card expiration date).

Traffic and performance data – information that is used by website or application analytical tools, e.g., IP address, an identifier assigned to you, location, device information, demographic data, device type.

Payment status – details related to your payment, e.g., payment date, place, or status.

How Do We Use Your Personal Data and Why?

We use only the minimum amount of personal data needed.

We will indicate where the provision of personal data is voluntary or necessary.

For each topic below, we describe why and how we use your personal data and what is the legal reason.

Orders & Delivery

What do we do with your personal data and why? What personal data do we use? Legal reason
We collect your data to prepare and deliver your order.
  • identification data
  • contact information
  • order information
  • payment details
  • payment status
 To perform the contract with you
We send you information about your order to inform you about the status of your order and delivery.
We provide you with information about returns so you can return the products that you have ordered.
We share with and receive data from delivery service providers DHL, DPD, Omniva, Latvijas Pasts so you can receive your order.
  • identification data
  • contact information
    		•  To perform the contract with you

    We use Shopify e-commerce platform, which processes personal data (see their privacy policy here).

    Payments

    We use Stripe, Paypal services for processing your payments. We send them your payment details to receive the payment and we receive from them information about the status of your payment.

    What do we do with your personal data and why? What personal data do we use? Legal reason
    We collect your data and send the data to the payment service provider to receive payments and to give refunds.
    • identification data
    • contact information
    • payment details
    • payment status
    		 To perform the contract with you
    We receive the data from the payment service providers and store it to have a proof of our transaction for tax and accounting purposes.
    • identification data
    • payment status
    • it's required by law (your local tax and accounting laws)

    Marketing

    What do we do with your personal data and why? What personal data do we use? Legal reason
    We send you marketing information (e.g., newsletters, information on discounts, sales, new products, or services) to keep you updated about our offers.
    • identification data
    • contact information
    • Your consent
    • It’s important for us that users are kept updated about our products and services (legitimate interests)
    We send you notices about unfinished shopping carts to remind you about an unfinished purchase.
    • identification data
    • contact information
    • the product or services that the user has added to the shopping cart
    • Your consent
    • It’s important for us that you can purchase the items that you want (legitimate interests)

    Lotteries, giveaways, competitions

    What do we do with your personal data and why? What personal data do we use? Legal reason
    We collect and analyse your application to run lotteries, giveaways, or competitions.
    • identification data
    • contact information
    • your replies
    • To perform the contract with you
    • It’s important for us to know the user’s review about our products and services (legitimate interests)
    • It’s important for us to let the participants know the winner (legitimate interests)
    We announce publicly if you are the winner to let everyone know who the winner is.
    • identification data
    • the fact that you have won
    • winner’s photo
    We inform you privately if you are the winner to let you know that you have won and how to claim the prize.
    • identification data
    • contact information
    • the fact that you have won

    Analytics

    What do we do with your personal data and why? What personal data do we use? Legal reason
    We analyse the Website's traffic and performance to continuously improve our Website, and the user experience.
    We use the following analytical tools:
    • Google Analytics (see their privacy policy here)
    • traffic and performance data
    		 Your consent
    We analyse sales information to understand our users’ tastes and use this information for offering new products. We use Shopify e-commerce platform to analyse your purchases.
    • identification data
    • contact information
    • order information
    • payment details
    • payment status
    • traffic and performance data
    • viewed items
    • saved items or wishlist
    • abandoned shopping carts
    		 It’s important for us to improve our services and provide the best service to you (legitimate interests)

    Where do we obtain your personal data?

    We will obtain your personal data:

    • from payment service providers (Stripe, Paypal)

    • from delivery service providers providers (DHL, DPD, Omniva)

    • from e-commerce platform (Shopify)

    • directly from you (for example, when you order a service, contact us with a question or complaint, create an account with us, respond to a survey or sign-up to receive marketing communications)

    To whom we may disclose you personal data?

    We share your personal data with the following categories of data recipients:

    • payment service provider Stripe located in USA, Paypal located in USA

    • analytical service provider (Google Analytics)

    • e-commerce platform Shopify located in Canada, Ireland, Singapore

    • accounting service providers located in Latvia

    How Long Do We Store Your Personal Data?

    We will not store your personal data longer than it is necessary. Once we have determined that we no longer need to hold your personal data, we will destroy it.

    The criteria used to determine the period of storage of your personal data are:

    • the nature of the purpose, why personal data was collected;
    • the length of time, while we have a contractual relationship with you;
    • the existence of a legal obligation under the applicable law;
    • the necessity to store the data in the light of our legal position (such as applicable statutes of limitations, litigation or regulatory investigations).

    What Rights Do You Have In Relation to Your Personal Data?

    You have various rights in relation to the personal data that we process about you. We have described these rights in the table below. There are some exceptions to these rights, however. If we refuse your request, we will explain to you the reasons for doing so.

    If you wish to exercise any of these rights, please contact us by sending an e-mail to info@beeinwrap.com.

    Your rights Explanation
    Right to request access You are entitled to ask us if we are processing your data and, if we are, you can request access to your personal data.
    Right to rectification You may request that we rectify any inaccurate or incomplete personal data that we process about you.
    Right to erasure (“right to be forgotten”) You have the right to request that we erase your personal data.
    Right to restrict processing You have the right to request that we restrict our processing of your personal data where:
    • you believe such data to be inaccurate;
    • our processing is unlawful; or
    • we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.
    Right of data portability You have the right to transfer your personal data between data controllers. This means that you can request your personal data we process about you in a structured, commonly used and machine-readable format and transfer this data to a third party.
    Right to object Where we are processing your personal data based on our legitimate interests (or those of a third party), you have the right to object to such processing on grounds relating to your particular situation.
    Right to withdraw consent If you have consented to our processing of your personal data, you have the right to withdraw consent at any time, free of charge.

    How to Complain?

    If you have any concerns about our use of your personal data, you can make a complaint to us by sending an e-mail to info@beeinwrap.com.

    You can also complain to a data protection authority if you are unhappy with how we have used your data - you may lodge a complaint with an authority of the European Union country of your habitual residence or the place of the alleged infringement. Contact information for these authorities can be accessed at the website of the European Data Protection Board.

    This privacy policy was created using Ligalio Privacy Policy Generator.